Shipping policy
Shipping Policy
Last updated: March 8, 2026
Thank you for shopping with Lumeoradecor. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our store.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
During high demand periods, sales events, or holidays, order processing may take slightly longer.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking details.
2. Shipping Locations
We currently ship across India.
At this time, we do not offer international shipping.
3. Estimated Delivery Time
Estimated delivery times depend on your location:
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Metro cities: 3–5 business days
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Other cities and towns: 4–7 business days
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Remote areas: 5–10 business days
Please note that delivery times are estimates and not guaranteed.
4. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your order.
From time to time, we may offer free shipping promotions, which will be clearly mentioned on the website.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.
If you do not receive tracking information within 3 business days, please contact us.
6. Delays
While we strive to deliver orders within the estimated time, delays may occur due to factors beyond our control, including:
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Courier delays
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Weather conditions
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Logistics disruptions
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Incorrect shipping information
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High order volume during sales or holidays
Lumeoradecor is not responsible for delays caused by shipping carriers or unforeseen circumstances.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If the shipping address provided is incorrect or incomplete, delivery may be delayed or returned to us. Additional shipping charges may apply for reshipping the order.
8. Lost or Stolen Packages
Once an order has been handed over to the shipping carrier, Lumeoradecor is not responsible for lost, stolen, or delayed packages.
If your package is marked as delivered but you have not received it, please contact the courier company directly or reach out to us for assistance.
9. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging so we can review the issue and assist you.
10. Contact Us
If you have any questions about shipping, please contact us:
Lumeoradecor
Email: support@lumeoradecor.in
Address:
8/340 Belanganj, Civil Lines
Agra, Uttar Pradesh 282004
India